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Completed

Back arrow in wrong place (when adding new FF account)

When I go in to add a new Frequent Flyer account, but don’t complete the action, the back button (top left) is in a location up next to the time etc in Apple iPhone which means the arrow does not work.

aks1205 months ago
3

BA461

BA461 today 26/04. Seat 42K is booked and occupied as that’s my seat on this flight

An Anonymous User6 months ago
1
Rejected

Award Data Incorrect

Award data for BA appears incorrect, at least for some routes. Eg check LHR → BUD for say 8th Sept, app shows 4 flights with lots of availability in business and econ on all flights. Check ba award booking and there’s only 3 physical flights listed that day not 4 and no avail in business on most. Seems consistent with other days as well. Has been like this for over a week.

An Anonymous User6 months ago
1
Completed

Account data and saved flights missing in the app

An Anonymous User6 months ago
1Apr 2High Priority
Completed

Aircraft Registration not shown

The aircraft registration of the flight does not show up despite data being available on fr24, Google etc. Found this issue on Finair and Cathay Pacific so far

An Anonymous User8 months ago
1
Completed

Unable to find flight via Flight number

Tried to search AA56 via flight number - no flight found. But it is listed when you search MIA to LHR. However, unable to find flight when click on that item

An Anonymous User9 months ago
2
Completed

HAJ Hannover Airport Missing

Hannover airport missing in airport search both under name and airport code HAJ

An Anonymous User9 months ago
1
Completed

Can’t Add FF Number

Just subscribed but can’t add FF number for BA. Says “An unexpected error occurred”

jsgra1@hotmail.com9 months ago
2
Completed

Krabi airport missing

KBV is the code

An Anonymous User10 months ago
1
Completed

Upgraded to pro, still showing free

Hello, I upgraded to Pro and the transaction was successful but my account still shows as Free and the Upgrade to Pro no longer does anything.

golfmad11 months ago
2
Completed

Unable to save frequent flyer program

Unable to add Qantas FF program to my profile

An Anonymous User11 months ago
2
Completed

Missing airport (Rotterdam)

When using the code RTM I am getting no results.

An Anonymous User11 months ago
1
Completed

All BA Business Seats Showing as Blocked

For the past couple of days all business class seats on BA are showing as blocked (i.e. yellow on the map) - even when occupied. Seems to be affecting all flights / dates.

An Anonymous User11 months ago
3
Completed

Swiping to delete opens flight info

There appears to be a sensitivity issue with the touch target. When swiping on a card to delete, it opens the flight information instead. Have to go back out to then access the delete button.

Ocn1 year ago
1
Completed

RUH Airport missing

Ocn1 year ago
1
Completed

Days until departure wrong

Two flights leaving and arriving on same day have different number of days until departure?

NrthMonkey1 year ago
3
Completed

Reward availability discrepancy

Reward seats available through BAEC Avios for route KUL-LHR 01OCT2025 on carriers BA and MH but not showing as available on Planepoints.

An Anonymous User1 year ago
2
Completed

‘Expired’ Alerts are not removed

Where the date/time of ‘Active Alerts’ have passed these alerts do not seem to be automatically removed from your list of ‘Active Alerts’. If you click on an expired alert you receive a 500 Internal Server Error message. I also don’t see a way to manually remove them either.

An Anonymous User1 year ago
1
Completed

Alert time trigger is GMT not local time

Preferred Seat availability alert triggered perfectly but the alert time is wrong in the notifications section of the app. Triggered 8pm local time app reports 4pm

An Anonymous User1 year ago
1
Completed

Airline Program Loyalty Link

Love the new Airline Loyalty status linking feature! The BA account linking worked great, but when I tried to link my AA account, I got an error reflecting that there was an invalid loyalty number linked. (Checked my number twice :) I wonder if it may be possible to instead add a program just with the airline and the status level (as that would provide enough information to reflect potential seat availability for some of the loyalty-locked options).

everest1 year ago
5